A history of providing services to a customer in Hydra can affect the conditions of a new billing period.
We supply 14 preset service providing schemes, but your tasks may need more flexibility. Create your own advanced schemes from scratch or on the basis of the existing ones by copying them.
Motivate your customers to pay for the services on time in prepaid plans, offering them better conditions of charging funds if they pay on time. For this, you’ll need an extra activation rule.
Customers who always pay on time and don’t have their services blocked could pay in small amounts in any time. As for “unreliable” clients, Hydra will ask them for a full pre-payment for the whole billing period.
Among the preset schemes, you will find one called “Full charge after insufficient funds” that launches this scenario.
Hydra also supports “greedy” subscription fee charge schemes. If a customer has enough funds to pay a full amount of fee when the billing period starts, the entire amount will be charged. But if he or she only has funds to cover a part of the billing period, he or she will be granted a service with everyday charge. Along with this, as soon as there are enough funds to pay for the whole period, the system will open a new billing period and charge a full amount of the subscription fee.
For this scheme to work, set the “Sufficient balance for all billing period” condition of early termination and add a corresponding activation rule.
For this scheme, we recommend to use floating payday.
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