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Various types of companies face often repeated business processes and handling support tickets which are common for almost any tech company. Moreover, managing typical tasks and providing recurring services are often complex business processes that require cooperation from several departments.

Billing systems highly depend on databases that often become enormous in table size. PostgreSQL, Oracle and other database management systems allow partitioning, though Oracle Standard Edition doesn’t include this option...

Prior to launching our new product called ‘IPoE Portal’ we had come to the conclusion that highlighted the need for automation when switching to IPoE. Here’s our key takeaways for those who are looking forward to do it and would like to do it right.

Multiple companies prefer to keep manual operations in place when it comes to critical business processes. Some combine it with modern business tools and integrate recurring payments model.

Most businesses based on recurring payments model involve subscription billing. Moving from single payments is effective only when your clients are satisfied. Subscription churn means recurring revenue cuts and should be dealt with swiftly.

We have been designing billing solutions for telecom applications for 8 years. We’ve made more than 80 successful integrations, but along the way we’ve found that about 50% of companies develop custom tools in order to keep their businesses competitive.

We have successfully integrated with SwitchRay Web portal.

The provisioning module of events responsible for managing the external equipment and software systems has been fully rewritten. Its experience in operation is valued by more than 70 CSP.

New marketing tools for user base segmentation, discount management, and package offers have appeared.

In the new version we have completely developed the services operation mechanism. This immediately added several serious improvements, but all of the capabilities embedded in the new version will be available in later versions as well.

In the new version an access rights system has been fully written from scratch. The new system is unique and allows users to implement the boldest conceptions in various billing access limitations for employees.